Stage 14 Pavilion 5

Winning over the picky generation

Right now customer-centric innovation isn't just a strategy, it's a necessity. This talk explores how to build brand loyalty with this discerning generation by delivering highly curated and personalized shopping experiences. Justin and Peter will unpack the secrets to staying relevant in a fast-paced market and show how a tailored approach can transform casual customers into passionate advocates. Get ready for a fun, insightful journey into the future of brand-customer relationships.
Speakers
Justin Grooms
Justin Grooms
Justin Grooms
CEOBolt
Peter Pernot-Day
Peter Pernot-Day
Peter Pernot-Day
Global Head of Strategy and Corporate AffairsSHEIN
Topics
LeadershipRetail and tradeSales